Frequently Asked Questions

HOW DO I REGISTER?

Simply click on the Sign Up button, and enter your details on the form provided. Bear in mind that the password you choose will be required for future log ins, so don’t forget it! Click on the box to accept our terms and conditions, and click next. Jack Cat will send an email to the email address provided, with a link that you need to click on to activate your 7-day free trial.

WHAT IS THE COST OF USING THE JACKCAT CATALOGUE?

For your convenience, we offer a range of payment options:
  • R1 070 per user, paid 6 months in advance – CASH
  • R1 020 per user, paid 6 months in advance – EFT
  • R1 990 per user, paid 12 months in advance – CASH
  • R1 920 per user, paid 12 months in advance – EFT
Should you wish to sign up 15 users or more, please email info@jackcat.co.za for assistance.

CAN I BUY THE PARTS IN THE CATALOGUE FROM JACKCAT?

No, JackCat is an online auto parts reference guide, and we do not stock the parts listed in our catalogue. Once you’ve found the relevant part number, please contact your supplier to order.

I’M BATTLING TO FIND PARTS FOR A NEW CAR. WHY IS THAT?

JackCat lists parts the moment the information becomes public, and we pride ourselves on remaining current and up to date. In the case of newly launched vehicles, this information can often take a few months and even years to be released. In some rare instances, the vehicle manufacturer might not to make part specifications known in which case we cannot list it.

CAN JACKCAT CREATE AN ONLINE CATALOGUE EXCLUSIVELY FOR MY COMPANY?

Yes. Simply contact info@jackcat.co.za for assistance.

CAN I USE THE JACKCAT CATALOGUE IF I’M NOT CONNECTED TO THE INTERNET?

Unfortunately not. The JackCat catalogue is an online platform and therefore requires an internet connection to give you up to date and current information.